Description |
What did consumer involvement in this project look like (what happened)? |
When and where did it happen? Who was present? |
What was the outcome of the experience? |
Why were you there? |
What did you want to happen? |
Feelings |
What were you feeling/thinking during the consumer/researcher interactions? |
What were you feeling before and after the interaction? |
What do you think about the interaction now? |
What do you think other people were feeling about the interaction? |
What do you think other people feel about the interaction now? |
Evaluation |
What was good and bad about the experience? |
What went well? |
What didn’t go so well? |
What did you and other people contribute to the situation (positively or negatively?) |
Analysis |
Why did things go well? |
Why didn’t things go well? |
Conclusions |
What did you learn from this experience? |
How could this have been a more positive experience for everyone involved? |
What else could you or others have done? |
Action plan |
If you had to do the same thing again, what would you do differently? |
How would you develop the skills required to do this? |