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Table 3 Co-author LB reflections on workshop 1

From: Involving service users in the qualitative analysis of patient narratives to support healthcare quality improvement

I felt very engaged in the workshop and was keen to get involved and help develop the EBCD quality improvement process. It was empowering to use my own experiences, which at times had been bad, for something positive.

The workshop started with an introduction to qualitative research and touchpoints. As a group we worked through the first few examples, and I felt able to identify touchpoints. After working through some of the transcripts independently, we compared what we had found and there were a lot of similarities. During the workshop, I identified a series of touchpoints which resonated with my own experience. As a group, we discussed these parallels, and I found this therapeutic.

I enjoyed coding the transcripts and at the end of workshop asked if I could have more to continue working through at home. The workshop, and working with the research team, led me to a change in direction. After this introduction to qualitative research, I decided this was something I was really passionate about, and I wanted to work in this field. I am now doing a PhD exploring PPI in the development of core outcome sets.