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Table 3 Comments on the first guide prototype (cycle 2)

From: Development of a decision guide to support the elderly in decision making about location of care: an iterative, user-centered design

 

Comments

Caregivers

Health administrators

Change

General

Very good initiative

 

Length/amount of information

Too long

Shorten text

 

Some information is missing, not enough detail about options (for example lists of resources in community)

Remove parts and provide additional document for professionals with relevant information

 

Remove list of pros and cons, stimulate people to think for themselves

Remove page, give examples of pros and cons in additional document for HCP

  

 

Understand ability/clarity of use

Provision of examples

More

Less

We tried to mention examples where possible

 

Tool is broad and specific at the same time, and complex to complete

 

The tool is not meant to be completed alone but with the HCP; this will be emphasized to the HCP when handing out the tool and introducing it

 

Consider literacy

 

Readability checked

 

The information about the general data and (lack of) evidence is difficult

Text clarified, general information removed

 

Iso-SMAF needs clarification

Text is clarified and shortened, figure updated

Target population

Not consistent to whom is directed/ not clear what target population is (senior, caregiver, professional)

Wording checked, target population clarified in Introduction

 

Not clear if the tool is meant to support decision making about moving from any location to any other

 

Emphasize that the tool is meant for people who live in a traditional home setting and are thinking about moving elsewhere

Balance

(Too) balanced

 
 

Presentation of costs is leaning a bit towards staying at home

 

We tried to mention the costs as neutrally as possible

Design/presentation

Bigger font size

 

Increase font size

 

Coloured boxes may be difficult to see

 

Designer adjusts final design

  1. HCP Healthcare professional